Product Update Virtual Assist Web V1.33.0⚓︎

Released on: 02.08.2024⚓︎

Product Update on Virtual Assist Web: Cross-Product Search, French Language Support, and User Onboarding revamp⚓︎

We’re excited to announce several impactful updates in the Virtual Assist Web. These enhancements aim to improve user experience with new features for filtering documents, language support, and user onboarding through UserGuiding. Here’s a detailed overview of what’s new and improved!

🇫🇷 French Language Support⚓︎

We are pleased to announce that the Virtual Assist Web user interface and processing are now available in French. This update broadens accessibility and provides a better user experience for French-speaking users.

🛠️ UserGuiding Onboarding Tool⚓︎

To assist new users in navigating the platform, we have implemented UserGuiding, an onboarding tool that provides step-by-step guidance and tutorials. This tool is designed to help users quickly become proficient with Virtual Assist Web’s features, ensuring a smoother and more effective onboarding experience. You can also provide feedback and access learning material through it.

🏷️ Product Grouping and Ordering⚓︎

We’ve implemented backend support for product grouping and ordering, which is now showcased on the product line selection screen. This feature allows products to be displayed as visually distinct groups, enhancing the organization and navigation of product information. To enable this, please contact us and we will set it up for you.